Shipping and Returns
All domestic orders ship USPS First Class Mail from Cary, NC.
All international orders ship USPS First Class Mail International from Cary, NC.
Updated as of August 2018: Turn around time for all items is currently 2 business days (Monday-Friday) from date of purchase to day of shipment, with the exception of custom or personalized items. Expedited shipping is available.
For all "Pre-Order" items: All pre-order items will ship out by the date listed in each specific listing. Orders for pre-order items are completed in the order in which they were received. If you have any questions, or need an item by a certain date - we strongly suggest contacting us at firstname.lastname@example.org before placing your order.
Leluna Star does not accept Returns. We will accept exchanges on certain items. Please see more details below.
If you are at all unhappy with your purchase you may exchange for another item or store credit within 7 days of delivery. E-mail email@example.com within the 7 days with reason for exchange. All returned items must be in the original packaging.
Items on sale or sold at a discounted price are FINAL SALE. No returns or exchanges accepted on those items. Custom orders or items that have been customized/altered for you cannot be returned or exchanged.